Vertical · Front Office

Every call.
Every message.
Every moment handled.

OpenMesh handles calls, messages, bookings, reminders, and follow-ups automatically so your team can focus on the work that actually needs them.

Trusted by growing service teams

ClinicsHome ServicesField TeamsOps Leaders
Garment factory worker inspecting fabric on the production floor

Incoming Call

Missed call from +65 8123 4567

[Critical] Needs follow-up within 5 minutes

Booking State

Thu 19 Jun · 2:30 PM confirmed

[Confirmed] Calendar + reminder synced

Teams using OpenMesh today

Graniteline logo
Apexcare logo
Sila logo
Flowridge logo
Northvale logo
Lumehealth logo
Graniteline logo
Apexcare logo
Sila logo
Flowridge logo
Northvale logo
Lumehealth logo
Graniteline logo
Apexcare logo
Sila logo
Flowridge logo
Northvale logo
Lumehealth logo

Sound familiar?

Every missed call is a job you didn't book

01

You miss a call. They call your competitor.

Every unanswered call or delayed message is a lead walking to a competitor. Response speed is your first impression, and most teams are falling behind.

02

Staff spend hours repeating the same questions

Intake, qualification, scheduling: your best people spend their day on work that follows a script. That time should be spent on the work that actually needs a human.

03

Customer context is scattered across calls, chats, and spreadsheets

No single place to see what a customer needs or what was promised. Nobody knows where things stand. Customers repeat themselves. Jobs fall through the cracks.

Your front office, handled

From first contact
to job done

Every call, message, and request gets handled so nothing falls through.

Workflow steps

  1. 01Customer reaches out
  2. 02Intent and details captured
  3. 03Booking confirmed
  4. 04Reminder and follow-up sent
  5. 05Escalation routed when needed

Appointment booking from calls and WhatsApp

24h and 2h reminders sent automatically

Post-visit follow-up with next-step prompts

OpenMesh live queue

[Critical] Missed call

Need plumber ASAP - kitchen sink backing up, water leaking under cabinet.

[Pending] Needs review

No items right now. Your team will be alerted if escalation is required.

[In progress] Loading transcript

Collecting call summary and customer timeline...

[Resolved] Booked

Thu 19 Jun, 2:30 PM confirmed. Reminder scheduled for 24h and 2h before appointment.

Integrations

Works with the tools you already use

No need to change how you work. OpenMesh plugs into the tools you already use and handles everything in between.

WhatsApp
Phone Calls
Email
Calendar
CRM
Spreadsheets
Databases
Custom Workflows
WhatsApp
Phone Calls
Email
Calendar
CRM
Spreadsheets
Databases
Custom Workflows
WhatsApp
Phone Calls
Email
Calendar
CRM
Spreadsheets
Databases
Custom Workflows

By the numbers

Full visibility into
every customer, every day

See every call, message, and booking: what happened, what was said, and what comes next.

0+

+18%

Calls answered

per month, automatically

0+

+24%

Messages resolved

without your team lifting a finger

0+

+31%

Appointments booked

confirmed via automation

0+

+15%

Leads followed up

within 5 minutes of contact

0+

100%

Escalations routed

correctly handled

0h

+41%

Staff hours saved

per month, per team

Your team stays in control

AI handles the routine.
Humans handle the exceptions.

OpenMesh doesn't try to automate everything. It knows when to hand off. When a situation needs a person, the right team member gets notified straight away, with all the context they need.

Your team steps in when:

Urgent request detectedHigh
Something's unclear or missingReview
High-value lead identifiedPriority
Customer asks for human supportAssist
Something needs sign-offApproval
OpenMesh · Operations Dashboard
Live
Needs Review0

No items right now.

Escalated2

Aisha M.

High-value lead · $24k

1m ago

David L.

Urgent: same-day service

3m ago

Booked8

Sofia C.

Thu 19 Jun · 10:00 AM

12m ago

Ben H.

Fri 20 Jun · 2:30 PM

28m ago

Completed21

Emma W.

Booking + reminder sent

1h ago

Carlos N.

Follow-up complete

2h ago

34 interactions today·91% resolved automatically

Get started

Automate your front office without rebuilding your business

Set up OpenMesh alongside the tools you already use and start handling every customer automatically, from first contact to follow-up.

No long-term contracts. Works with your existing setup.

Live in days
No vendor lock-in
Dedicated onboarding